Welcome NGA Member

Make sure you’re using the same email address you used to sign up. If you’ve forgotten your password, click “Forgot Password” on the login page to reset it.
Still stuck? Contact [email protected]  — we’ll get you back in right away.

First, try refreshing the page or clearing your browser cache. If that doesn’t work, check your internet connection and try switching to another device or to a different browser (we recommend Chrome or Firefox). 
If the issue continues, please email [email protected] and let us know which course or video isn’t playing.

If you used the same email address, then yes! You can rejoin anytime by logging back into your account and resubscribing. Your previous progress and data will still be there when you return.

Our NGA Community Forum runs on a different platform than Kajabi, so you’ll be asked to log in again when joining the forum.

Please check your Spam or Promotions folders as sometimes our emails land there by mistake. If the problem still persists, kindly contact [email protected] and we'll get back to you right away.

Yes, you’ll still have full access to any individual courses you purchased before joining the NGA Membership.
However, access to membership-exclusive content (like new courses, GuitarMetrics, the NGA Forum, and weekly livestreams) will end once your membership is canceled.

You can join directly every Wednesday from the Weekly Livestream tab in your dashboard or the link from your weekly livestream newsletter.

While lessons are pre-recorded, you can post your questions on the Community Forum or during weekly livestreams, our instructors regularly respond and offer personalized tips.

The NGA livestream archives can be found over on the NGA Forum's livestream thread. You'll find every single NGA livestream from episode 1 to the most recent.

Absolutely! You can request songs through the Song Library Request Form or you can reach out to us at [email protected]. We review member requests regularly and add new songs.

Reach out to us at [email protected] for all your account and guitar related concerns.